Terms of Service

Payments and Fees:

• Price: The regular rate is $1/loaded mile per 1 horse. Discounts may be available for multiple horse loads. Transport fees are considered to be a “shared trip cost” unless Z.A.Keith Horse Transport specifies otherwise.
• Tolls/Permits: Any tolls and individual State permits shall be charged back to the Shipper/Payee unless otherwise specified.
• Deposit: A 25% deposit is due upon booking.
• Balance: The balance of the transport fee is due upon delivery in cash or can be paid via Credit/Debit Card or PayPal on the day of the transport.
• Payment methods:
  • Personal checks, certified checks, and money orders are only accepted as payment of deposit and only if there is adequate time before the transport (14+ days before tentative transport date).
  • Payments are to be made to the order of: Z. A. Keith Horse Transport, LLC

*ADD 3.0% FOR PROCESSING FEES TO ALL PAYMENTS MADE VIA CREDIT/DEBIT CARD OR PAYPAL
*THERE IS A $35 FEE FOR RETURNED CHECKS

Send all checks & paperwork to:
Z.A.Keith Horse Transport
P.O.Box 115
Portersville, PA 16051

• Loading and Unloading: must be completed within 30 minutes from time of our arrival. Someone must be present to assist with loading at the pick-up location unless otherwise specified. Any loading/unloading not completed within 30 minutes may be subject to an additional fee of $50 per hour.
• Unsafe/Dangerous Horses: If you have a horse that has never loaded/shipped, or is a danger to other horses/people, please let us know in advance. We can make special arrangements to transport these horses without other horses on the trailer. We reserve the right to refuse any horse that we feel is dangerous, unsafe or unfit for transport.

Booking Requirements:

• A four week advance booking is preferred. Shorter notice trips will be taken if scheduling allows.
• Your horse’s spot on the haul is considered booked once the Bill of Lading/contract is completed and your deposit has been received.
• The deposit is non-refundable should a cancellation or rescheduling occur by the Shipper/Payee.
• Any moneys paid over and above the deposit amount will be sent back to the Payee within 30 days if a cancellation occurs by the Shipper/Payee.
• If the Shipper/Payee requests to reschedule the transport, and additional 25% deposit and a new Bill of Lading/contact will be required. Rescheduling is subject to Z.A.Keith Horse Transports availability. Z.A.Keith Horse Transport has the right to refuse a rescheduling request; thus considering the rescheduling a cancellation on the Shipper/Payee’s behalf which forfeits the Shipper/Payee’s deposit.
• Z.A.Keith Horse Transport reserves the right to reschedule the transport within a reasonable amount of time due to unforeseen circumstances, such as inclement weather, mechanical issues, etc.
• Z.A.Keith Horse Transport reserves the right to refuse or cancel any trip with a full refund to the Shipper/Payee.
• • Absolutely no refunds after the horse is loaded and/or delivered. All deliveries and sales are
  final.

Mileage Estimates:

Mileage estimates are based on “Practical Truck Route Mileage.” This gives us the best and safest routing for your horse, the driver and equipment. Correct addresses and zip codes are required. Incorrect pick up and drop off addresses will be subjected to a surcharge after review. Please let us know prior to the trip if you have a difficult access or unpaved road. Unpaved roads are hard on the horses and equipment. If your pick up or destination location changes after the contract is completed, there may be an additional charge and a new Bill of Lading/contact may be required.

Contact Information:

Specific directions to origin and destination are necessary. Complete name, address, and phone contact numbers of shipper and receiver are a must. We will supply mobile phone numbers to both the shipper and receiver for each trip.

There must be a designated contact person at the pick-up and delivery locations. A surcharge will apply for extensive waiting time while waiting for pick-up or delivery contact person.

We expect/assume that the pick-up and delivery contacts know what is needed upon our arrival and delivery.

Paperwork Requirements:

All horses to be transported from one state to another MUST have proof of a Current Negative Coggins and a Health Certificate (aka CVI). Some states also require a Brand Inspection. We will confirm whether or not your horse will need a Brand Inspection. We require copies of the Coggins, Health Certificate, and Brand Inspection (if applicable) prior to pick-up. Copies of registration papers (if applicable) should accompany your horses during transport.

*If your horse is being transported in or out of the State of Florida, horses MUST be accompanied with original Health Certificate and original negative Coggins papers. The FL Dept. of Agriculture accepts copies of these documents; however, they must be pristine and 100% legible otherwise they could be rejected.

We reserve the right to deny transport of your hose(s) if your horse’s paperwork is not completed by the time the truck arrives to pick up your horse. If such event should occur, the Shipper/Payee is responsible to pay Z.A.Keith Horse Transport, LLC the full balance owed for the transport. Payment must be received within 7 days of the pickup date.

Feeding, Breaks, & Layovers:

Water and bedding will be included in the trip price. We prefer transporting horses with hay they are accustomed to, to avoid stomach upset. Please send enough hay for the duration of your horse’s trip. Hay bags will be provided.

While en route, breaks of 30 minutes will be taken approximately every 3 to 4 hours to physically inspect, feed, and water horses. The USDOT/FMCSA has strict regulations on the amount of “drive time,” “on duty time,” and “off duty time” a Driver can have each day. It is necessary that we adhere to the regulated times and absolutely no exceptions will be made.

Z.A.Keith Horse Transport , LLC reserves the right to layover at anytime during the transport. The cost of the layover will be added to the Shipper/Payee’s bill after verbal discussion prior to or during the transport. Layover Facilities normally charge between $20-35/horse per night. Your horse(s) may be in the care of other Individuals (i.e. barn owners & barn employees) while they are staying at the Layover Facility. We will not be responsible for any unforeseen circumstances while your horse is at the Layover Facility.

Recommendations:

We recommend that you give your horse(s) electrolytes for 3+ days prior to the trip. We ask that paste electrolytes are sent along with your horse. Please provide enough electrolytes for the duration of your horse’s trip. We carry a small supply of paste electrolytes. If we have administer our paste electrolytes, a $8/ea. charge will be added to the total balance due.

We highly recommend that you start your horse on UlcerGuard/GastroGuard the day before transport. Please send enough UlcerGuard/GastroGuard for the duration of your horse’s trip. We carry a small supply of paste UlcerGuard/GastroGuard. If we have administer our UlcerGuard/GastroGuard, a $40/ea. charge will be added to the total balance due.

During colder months, it is recommended that you send a blanket along with your hose, especially if they have a thin coat and/or are being transported from a warm climate to a colder climate. Weather conditions can change very quickly while the truck is en route and your horse’s health is our utmost concern. There will not be any additional fees for sending a blanket with the horse.

Leg wraps/shipping boots are not recommended, especially for horses that have never been exposed to them. If you wish to have your horse transported with leg wraps/shipping boots, please have them in place before we arrive for pick-up. We will not reapply legs wraps/shipping boots that fall off during transport as it is too dangerous for the Driver.

Special Needs: